Terms of Service
Last updated: October 2026
1. Acceptance of Terms
By accessing or using congenial.sa ("the Site"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the Site.
2. Services
Congenial provides AI strategy consulting, CRM implementation, automation, and related digital transformation services. Specific scope, deliverables, timelines, and fees are defined in individual service agreements signed between us and each client.
3. Use of the Site
You agree to use the Site only for lawful purposes. You must not misuse the Site by introducing malicious code, attempting unauthorized access, or engaging in any activity that disrupts or damages the Site or its users.
4. Intellectual Property
All content on the Site — including text, graphics, logos, and code — is the property of Congenial or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce or distribute any part of the Site without our prior written consent.
5. Confidentiality
Any information you share with us through the contact form or in the course of a consulting engagement will be treated as confidential. We will not disclose it to third parties without your consent, except where required by law.
6. Limitation of Liability
Congenial provides the Site and its content "as is". We make no warranties of any kind, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of any content. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site.
7. Third-Party Links
The Site may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage arising from your use of them.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts in the Kingdom of Saudi Arabia.
9. Changes to Terms
We reserve the right to update these Terms of Service at any time. The "last updated" date at the top of this page will reflect any changes. Your continued use of the Site following any changes constitutes your acceptance of the new terms.
10. Contact
For questions about these terms, contact us at Ahmed.elhajj@focusaiservices.com or via WhatsApp at +966 53 194 0439.